Cancellation, Refund & Ticket Transfer Policy
Registration covers the complete four-session Self-Makeup Masterclass. The following cancellation and refund conditions apply to the full amount paid, including applicable HST.
Cancellation and Refunds
5 days or more before the first session: 70% of the amount paid will be refunded, and the remaining 30% will be retained.
Less than 5 days but at least 48 hours before the first session: 50% of the amount paid will be refunded, and the remaining 50% will be retained.
Less than 48 hours before the first session, or after the course has started: No refund will be issued.
All cancellation and refund deadlines are calculated based on the scheduled start date and time of the first session of the workshop for which the participant is registered, in Toronto local time.
Refund requests must be sent by email to info@parsianmedia.ca from the address used to book, and are subject to approval by Ellan Group.
Ticket Transfers
Participants may request to transfer their registration to another person up to 48 hours before the first session. The new participant's information must be provided, and the transfer is subject to confirmation by Ellan Group.
Missed Sessions
Registration covers the full course. No partial refunds or credits will be provided for individual sessions missed by a participant.
Cancellation by the Organizer
If Ellan Group cancels the course, participants will receive a full refund.
These conditions are subject to applicable mandatory consumer protection laws.
